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Record identifier : 565929
Personal Name - Primary Intelectual Responsibility : Jarrett, Claudia P
Title and statement of responsibility : Applicability of modifying Internet user satisfaction and usability instruments for evaluating higher education human resource intranet websites [Thesis]
Publication, Distribution,Etc. : Utah State University, 2007
Language of the Item : eng
Dissertation of thesis details and type of degree : Ph.D.
Body granting the degree : , Utah State University
Summary or Abstract : This study examined using validated e-commerce Internet usability assessment instruments modified for testing their applicability in evaluating seven public higher education human resources (HR) intranet websites in Utah. Two collaborative approaches were used. One approach tested the applicability of using a modified user satisfaction instrument with a sample of full-time faculty and staff. User satisfaction was also analyzed in several contexts: (a) college and university respondents; (b) faculty and staff; (c) gender; and (d) high, medium, low, or no HR site experience. The other approach tested the applicability of using a modified heuristic evaluation instrument with a combined sample of web designers/practitioners (usability experts) and HR professionals (content experts)..
Information of biblio record : TL
 
 
 
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