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Record identifier : 566522
Personal Name - Primary Intelectual Responsibility : Praditteera, Malivan
Title and statement of responsibility : ISO 9000 implementation in Thai academic libraries [Thesis]
Publication, Distribution,Etc. : University of Pittsburgh, 2001
Language of the Item : eng
Dissertation of thesis details and type of degree : Ed.D
Body granting the degree : , University of Pittsburgh
Summary or Abstract : This study examined quality assurance models currently used in 54 Thai academic libraries under the supervision of Thailand's Ministry of University Affairs. Questionnaires were completed by all academic libraries and cases studies prepared based on this information and interviews conducted at four ISO 9000 certified academic libraries to investigate the ISO 9000 implementation and certification process. Factors that facilitated and hindered the ISO 9000 implementation process were investigated. Additionally, the benefits and challenges of the ISO 9000 implementation process were examined from the perspectives of the senior librarians..
Topical Name Used as Subject : ISO 9000, Thai, Academic libraries, Quality assuranceHigher education, School administration, Library science
Information of biblio record : TL
 
 
 
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