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Record identifier : 566536
Personal Name - Primary Intelectual Responsibility : Srisa-Ard, Surithong
Title and statement of responsibility : User expectations and perceptions of library service quality of an academic library in Thailand [Thesis]
Publication, Distribution,Etc. : Illinois State University, 1997
Language of the Item : eng
Dissertation of thesis details and type of degree : Ph.D
Body granting the degree : , Illinois State University
Summary or Abstract : This study examined user expectations for and perceptions of library service quality at an academic library at Mahasarakham University (MSU), Thailand focusing on three service areas: (a) circulation; (b) reference; and (c) computer information service. These expectations and perceptions were used to identify actions that can be taken to improve library services at MSU..
Topical Name Used as Subject : Mahasarakham UniversitySchool administration, Library science, Higher education
Information of biblio record : TL
 
 
 
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