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" User expectations and perceptions of library service quality of an academic library in Thailand "
| Record identifier
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566536
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| Personal Name - Primary Intelectual Responsibility
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Srisa-Ard, Surithong
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| Title and statement of responsibility
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User expectations and perceptions of library service quality of an academic library in Thailand [Thesis]
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| Publication, Distribution,Etc.
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Illinois State University, 1997
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| Language of Text,Soundtrack etc.
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eng
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| Dissertation of thesis details and type of degree
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Ph.D
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| Body granting the degree
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, Illinois State University
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| Summary or Abstract
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This study examined user expectations for and perceptions of library service quality at an academic library at Mahasarakham University (MSU), Thailand focusing on three service areas: (a) circulation; (b) reference; and (c) computer information service. These expectations and perceptions were used to identify actions that can be taken to improve library services at MSU..
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| Topical Name Used as Subject
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Mahasarakham UniversitySchool administration, Library science, Higher education
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| Information of biblio record
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TL
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| Material Type
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Latin Dissertation
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