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Record identifier : 567637
Personal Name - Primary Intelectual Responsibility : Chou, Amy
Title and statement of responsibility : Antecedents and effects of information technology use in emergent knowledge process [Thesis]
Publication, Distribution,Etc. : The University of Toledo, 2006
Language of the Item : eng
Dissertation of thesis details and type of degree : Ph.D.
Body granting the degree : , The University of Toledo
Summary or Abstract : Technology advancement and global competition have driven the pace of the business environment change. Inevitably knowledge workers have to make the business decisions or design products/services under emerging and situated context. Markus et al. (2002) describe Emergent knowledge processes (EKPs) are organizational activities that exhibit three characteristics in combination: (1) deliberations with no best structure or sequence, (2) knowledge requirements include both general and tacit knowledge distributed across experts and nonexperts, and (3) highly unpredictable actor set in term of job role or prior knowledge. Unlike in stable business process, knowledge workers in EKPs have to rely on more information technology to collaborate with other actors to solve problem and make decision for unexpected situations. However, the knowledge work outcomes, such as new idea, new interpretation, new processes, and productivity, can either be enhanced or constrained by how knowledge workers use information technology..
Topical Name Used as Subject : Information systems, Management
Information of biblio record : TL
 
 
 
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