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Record identifier : 568839
Personal Name - Primary Intelectual Responsibility : Skorek, Judy L.
Title and statement of responsibility : A qualitative study of counseling interventions used to assist targets of workplace bullying [Thesis]
Publication, Distribution,Etc. : Northern Illinois University, 2009
Language of the Item : eng
Dissertation of thesis details and type of degree : Ed.D
Body granting the degree : , Northern Illinois University
Summary or Abstract : This dissertation describes what interventions counselors use with targets of workplace bullying and which interventions counselors consider effective or necessary. A qualitative research study was conducted using a content analysis of 11 counselor interviews. Interviews were conducted in person, by telephone, or e-mail. Interview responses generated categories of interventions. A list of interventions to be used with targets was developed from the data.This examination revealed that interventions used with targets and interventions considered most effective or necessary are similar. Interventions utilized include (a) active listening and assessment of functioning, (b) building self-esteem, (c) providing support and validation of the target's experience, (d) educating the target, (e) coaching, (f) creating an action plan, and (g) awareness of workplace resources. Participants utilized multiple interventions based on targets' presenting symptoms.The following are findings of this study. More than half of the participants reported that they had experience as targets of workplace bullying in their own work histories. Participants who have been former targets are more likely to recognize workplace bullying in their clients. In addition, participants reported a lack of education, training, and information related to workplace bullying. Also, most of the participants did not refer targets to workplace resources because there are no laws to protect targets. There is a need for the creation of laws to prohibit workplace bullying. Finally, the main goal of the majority of the participants is to help a target become less of a target. Multiple parallels exist between workplace bullying and domestic violence. One of the parallels is that historically domestic violence treatment would help a victim of domestic violence try to appease the batterer (become less of a target). This is no longer appropriate with the current understanding of domestic violence treatment. Helping a target become less of a target may not be an appropriate goal..
Topical Name Used as Subject : Occupational psychology
Information of biblio record : TL
 
 
 
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